AmONE

Lending & Consumer Finance • United Statesamone.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

−15.3 vs. last month4.18 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#250of 275

Top 91% · Bottom Tier

#1 (best)#275 (worst)

#248Peer

#249Peer

#250This company

#251Peer

#252Peer

Overall Customer Sentiment

Below Average

70% of reviews positive, 28% negative

70%

positive

Positive70%
Neutral2%
Negative28%

Sentiment Balance

Covering October 2024 — 29 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 41% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.5%

Onboarding

14.4%

Response Speed

14.1%

Product Quality

13.3%

Loyalty

7.4%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 4.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 33.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

67.7%

4★

12.5%

3★

3.8%

2★

2.0%

1★

14.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 76.7% of reviews in the last three months were positive, compared with 77.5% in the three months before that.

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