Based on public reviews and response behavior.
100 reviews over 1,897 days (about 1.6 per month). Busiest month: 14% of reviews. Languages: en 100%.
Pharmacy & Online Medicine average: score 58.9, rating 4.13 stars, reply rate 36.1%, over 740 ranked companies · benchmark 23 Oct 2026
Score
62.3
Industry average 58.9
3.4 above average
Rating
4.24
Industry average 4.13
0.11 above average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering April 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 740 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.829). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 88.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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