Customereye

Imbue Botanicals

Pharmacy & Online Medicine • United Statesimbuebotanicals.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
+21.8 vs. last month4.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#70of 189
Top 37% · Upper Half
#1 (best)#189 (worst)
#68Peer
#69Peer
#70This company
#71Peer
#72Peer

Overall Customer Sentiment

Above Average

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering September 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.3%
Customer Support
19.6%
Delivery Shipping
18.5%
Response Speed
13.7%
Loyalty
13.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 25.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.5%
4
3.2%
3
0.7%
2
0.7%
1
1.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 96.0% in the three months before that.

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