Alphalete Athletics

Apparel & Fashion • United Statesalphaleteathletics.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−4.9 vs. last month3.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#274of 330

Top 83% · Bottom Tier

#1 (best)#330 (worst)

#272Peer

#273Peer

#274This company

#275Peer

#276Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 36% negative

64%

positive

Positive64%
Neutral1%
Negative36%

Sentiment Balance

Covering October 2024 — 39 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.6%

Delivery Shipping

20.8%

Loyalty

12.8%

Response Speed

10.3%

Customer Support

9.3%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 20.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100

64/100

signal score

•Built from a negative-review share of 45.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating

5★

52.8%

4★

6.3%

3★

7.8%

2★

7.8%

1★

25.2%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 72.4% in the three months before that.

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