Customereye

THATS SO FETCH

Apparel & Fashionthatssofetch.com.au

Review data last updated .

Based on public reviews and response behavior.

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132 reviews over 371 days (about 11 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

37/100
+25.0 vs. last month1.95 ★ average rating · 132 reviews
37/100 from 132 reviews over 13 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.5%, over 1,396 ranked companies · benchmark 2 Oct 2026

Score

37.4

Industry average 62.4

25.0 below average

Rating

1.95

Industry average 4.23

2.28 below average

Reply rate

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Industry average 40.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1333of 1396 ranked in Apparel & Fashion
Top 95% · Bottom Tier
#1 (best)#1396 (worst)
#1331Peer
#1332Peer
#1333This company
#1334Peer
#1335Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

36% of reviews positive, 64% negative

36%
positive
  • Positive36%
  • Neutral1%
  • Negative64%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 63% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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