Based on public reviews and response behavior.
201 reviews over 72 days (about 85 per month). Busiest month: 50% of reviews. Languages: en 87%, unknown 12%, fr 1%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
60.7
Industry average 66.2
5.5 below average
Rating
4.61
Industry average 4.37
0.24 above average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 28% negative
Covering August 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 201 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 76% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Onboarding" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 75.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.