Customereye

AARP

Professional Servicesaarp.org

Review data last updated .

Based on public reviews and response behavior.

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909 reviews over 1,563 days (about 18 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

57/100
+4.6 vs. last month3.23 ★ average rating · 909 reviews
57/100 from 909 reviews over 17 months, high confidence.

Professional Services average: score 58.9, rating 4.24 stars, reply rate 43.6%, over 868 ranked companies · benchmark 16 Sept 2026

Score56.6vs 58.92.3Rating3.23vs 4.241.01Reply ratevs 43.6%

Competitive Performance Rank

Among ranked Professional Services companies

#465of 868 ranked in Professional Services
Top 54% · Mid Pack
#1 (best)#868 (worst)
#463Peer
#464Peer
#465This company
#466Peer
#467Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

50% of reviews positive, 47% negative

50%
positive
  • Positive50%
  • Neutral2%
  • Negative47%

Sentiment Balance

Covering August 2026 — 92 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 37% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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