Customereye

RONIN

Professional Services • United Kingdomronin.com

Review data last updated .

Based on public reviews and response behavior.

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108 reviews over 383 days (about 8.6 per month). Busiest month: 10% of reviews. Languages: en 96%, de 3%, pt 1%.

Overall Score

56/100
+10.0 vs. last month3.07 ★ average rating · 108 reviews
56/100 from 108 reviews over 13 months, moderate confidence.

Professional Services average: score 65.9, rating 4.33 stars, reply rate 45.1%, over 1,174 ranked companies · benchmark 2 Nov 2026

Score

56.4

Industry average 65.9

9.5 below average

Rating

3.07

Industry average 4.33

1.26 below average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#880of 1174 ranked in Professional Services
Top 75% · Mid Packup 254 from last month
#1 (best)#1174 (worst)
#878Peer
#879Peer
#880This company
#881Peer
#882Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

65% of reviews positive, 34% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Communication
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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