A1 Coffee

Food & Beverage • United Kingdoma1coffee.net

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

4.74 ★ average rating · 605 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#316of 551

Top 57% · Mid Pack

#1 (best)#551 (worst)

#314Peer

#315Peer

#316This company

#317Peer

#318Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%

positive

Positive84%
Neutral1%
Negative15%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.8%

Product Quality

16.6%

Response Speed

14.5%

Customer Support

13.4%

Pricing

13.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 2.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100

32/100

signal score

•Built from a negative-review share of 15.4% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.8%

4★

3.3%

3★

2.0%

2★

0.7%

1★

4.3%

Based on 605 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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