Based on public reviews and response behavior.
577 days of reviews, with a steady monthly review flow. Busiest month: 24% of reviews. Languages: en 95%, es 4%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Beauty & Wellness average: score 65.4, rating 4.29 stars, reply rate 40.3%, over 1,852 ranked companies · benchmark 4 Nov 2026
Score
66.1
Industry average 65.4
0.7 above average
Rating
3.65
Industry average 4.29
0.64 below average
Reply rate
—
Industry average 40.3%
not measured
Not ranked
no reviews in the last 12 months
69% of reviews positive, 30% negative
Covering May 2021, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,852 ranked companies in Beauty & Wellness (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.834). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 97% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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