Customereye

2050cards™

Professional Services • United Kingdom2050.cards

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+2.8 vs. last month4.67 ★ average rating · 622 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#259of 517
Top 50% · Mid Pack
#1 (best)#517 (worst)
#257Peer
#258Peer
#259This company
#260Peer
#261Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering December 2024 — 38 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 3% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 620 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
28.7%
Product Quality
19.0%
Response Speed
13.5%
Customer Support
10.5%
Loyalty
8.2%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 12.2% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
81.5%
4
11.1%
3
3.1%
2
1.1%
1
3.2%

Based on 622 analyzed reviews. Sentiment is slipping: 90.0% of reviews in the last three months were positive, compared with 98.8% in the three months before that.

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