Based on public reviews and response behavior.
100 reviews over 1,576 days (about 1.9 per month). Busiest month: 8% of reviews. Languages: en 100%.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,081 ranked companies · benchmark 9 Oct 2026
Score
59.8
Industry average 66.5
6.7 below average
Rating
4.35
Industry average 4.45
0.10 below average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering February 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,081 ranked companies in Home & Living (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.277). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 78.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
