Customereye

ZitoBox: Play For Fun - Earn Free Rewards!

Gaming & Esports • United Stateszitobox.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
+10.5 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#50of 259
Top 19% · Top Tier
#1 (best)#259 (worst)
#48Peer
#49Peer
#50This company
#51Peer
#52Peer

Overall Customer Sentiment

Category Leader

95% of reviews positive, 3% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering September 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
30.0%
Loyalty
25.7%
Customer Support
10.4%
Response Speed
8.2%
Onboarding
7.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • Built from a negative-review share of 16.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
82.5%
4
12.2%
3
4.2%
2
0.3%
1
0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.3% of reviews in the last three months were positive, compared with 98.9% in the three months before that.

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