Based on public reviews and response behavior.
75 reviews over 1,745 days (about 1.3 per month). Busiest month: 8% of reviews. Languages: en 100%.
Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 23 Oct 2026
Score
80.0
Industry average 68.6
11.4 above average
Rating
4.64
Industry average 4.49
0.15 above average
Reply rate
—
Industry average 44.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering April 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 75 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,705 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 80.0 places the company in the top quarter of about 6,800 ranked Home & Living companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 84% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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