Based on public reviews and response behavior.
916 reviews over 2,399 days (about 12 per month). Busiest month: 13% of reviews. Languages: en 98%, fr 1%, ca 0%.
Healthcare & Medical average: score 66.5, rating 4.38 stars, reply rate 44.7%, over 2,989 ranked companies · benchmark 24 Oct 2026
Score
65.2
Industry average 66.5
1.3 below average
Rating
4.00
Industry average 4.38
0.38 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 32% negative
Covering August 2026 — 25 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.
Share of theme mentions
Themes extracted from 916 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,989 ranked companies in Healthcare & Medical (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 279 mentions with a sentiment score of 83.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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