Based on public reviews and response behavior.
164 reviews over 384 days (about 13 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 100%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,895 ranked companies · benchmark 2 Nov 2026
Score
48.8
Industry average 63.6
14.8 below average
Rating
4.17
Industry average 4.19
0.02 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 29% negative
Covering July 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 83% negative and 17% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 164 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,895 ranked companies in Finance & Insurance (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.474). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 48.8 sits in the bottom quarter of about 2,900 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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