Based on public reviews and response behavior.
100 reviews over 1,263 days (about 2.4 per month). Busiest month: 35% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
55.6
Industry average 69.4
13.8 below average
Rating
2.70
Industry average 4.54
1.84 below average
Reply rate
—
Industry average 48.3%
not measured
Not ranked
no reviews in the last 12 months
46% of reviews positive, 53% negative
Covering March 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.260 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 34% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
