Customereye

Saiontz & Kirk, P.A.

Legal & Compliance • United Statesyouhavealawyer.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
−50.0 vs. last month4.78 ★ average rating · 553 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#60of 101
Top 59% · Mid Pack
#1 (best)#101 (worst)
#58Peer
#59Peer
#60This company
#61Peer
#62Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 551 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.5%
Loyalty
20.0%
Product Quality
15.9%
Communication
12.6%
Onboarding
8.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 24.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
84.6%
4
12.1%
3
1.6%
2
0.4%
1
1.3%

Based on 553 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.4% in the three months before that.

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