Legal & Compliance • United Kingdomwww.howellslegal.co.uk
Review data last updated .
Based on public reviews and response behavior.
145 reviews over 359 days (about 12 per month). Busiest month: 14% of reviews. Languages: en 99%, fr 1%.
Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026
Score
64.2
Industry average 70.0
5.8 below average
Rating
4.55
Industry average 4.51
0.04 above average
Reply rate
—
Industry average 50.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering September 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 145 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Legal & Compliance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.268). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 119 mentions with a sentiment score of 85.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
