Customereye

Yessstyle

Beauty & Wellnessyessstyle.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
4.41 ★ average rating · 484 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#210of 351
Top 60% · Mid Pack
#1 (best)#351 (worst)
#208Peer
#209Peer
#210This company
#211Peer
#212Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering October 2022 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 421 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.6%
Product Quality
17.0%
Loyalty
13.4%
Pricing
12.9%
Response Speed
12.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 18.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
73.6%
4
12.6%
3
3.3%
2
2.1%
1
8.5%

Based on 484 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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