Customereye

Comcast

Mobile & Telecomxfinitymobile.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 479 days (about 6.3 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

19/100
+3.6 vs. last month1.05 ★ average rating · 100 reviews
19/100 from 100 reviews over 13 months, moderate confidence.

Mobile & Telecom average: score 50.0, rating 3.59 stars, reply rate 35.4%, over 229 ranked companies · benchmark 21 Sept 2026

Score

18.9

Industry average 50.0

31.1 below average

Rating

1.05

Industry average 3.59

2.54 below average

Reply rate

Industry average 35.4%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#218of 229 ranked in Mobile & Telecom
Top 95% · Bottom Tier
#1 (best)#229 (worst)
#216Peer
#217Peer
#218This company
#219Peer
#220Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

23% of reviews positive, 75% negative

23%
positive
  • Positive23%
  • Neutral2%
  • Negative75%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 67% negative and 17% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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