WorldSIM

Software & Web Services • United Kingdomwww.worldsim.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−1.5 vs. last month4.26 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#250of 363

Top 69% · Mid Pack

#1 (best)#363 (worst)

#248Peer

#249Peer

#250This company

#251Peer

#252Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 26% negative

72%

positive

Positive72%
Neutral2%
Negative26%

Sentiment Balance

Covering November 2024 — 65 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.9%

Problem Resolution

14.0%

Product Quality

11.0%

Response Speed

10.3%

Communication

9.5%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 6.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 29.3% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

75.0%

4★

6.5%

3★

1.8%

2★

2.5%

1★

14.2%

Based on 600 analyzed reviews. Sentiment is improving: 90.1% of reviews in the last three months were positive, compared with 77.2% in the three months before that.

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