Based on public reviews and response behavior.
100 reviews over 2,875 days (about 1.1 per month). Busiest month: 19% of reviews. Languages: en 100%.
Computers & Hardware average: score 61.9, rating 4.29 stars, reply rate 33.4%, over 272 ranked companies · benchmark 1 Nov 2026
Score
68.4
Industry average 61.9
6.5 above average
Rating
4.50
Industry average 4.29
0.21 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering August 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 272 ranked companies in Computers & Hardware (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 72 mentions with a sentiment score of 86.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
