Buymobiles

Computers & Hardware • United Kingdombuymobiles.net

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

−5.0 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#29of 127

Top 23% · Top Tier

#1 (best)#127 (worst)

#27Peer

#28Peer

#29This company

#30Peer

#31Peer

Overall Customer Sentiment

Category Leader

67% of reviews positive, 32% negative

67%

positive

Positive67%
Neutral1%
Negative32%

Sentiment Balance

Covering November 2024 — 34 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 27% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Communication

16.2%

Customer Support

14.1%

Response Speed

13.6%

Delivery Shipping

13.5%

Product Quality

11.4%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 16.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 37.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

76.3%

4★

3.7%

3★

2.0%

2★

1.5%

1★

16.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 85.2% of reviews in the last three months were positive, compared with 82.6% in the three months before that.

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