Based on public reviews and response behavior.
600 reviews over 492 days (about 37 per month). Busiest month: 11% of reviews.
Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026
Score
59.9
Industry average 57.2
2.7 above average
Rating
4.22
Industry average 4.28
0.06 below average
Reply rate
—
Industry average 30.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering November 2024 — 34 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 27% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 247 ranked companies in Computers & Hardware (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.172). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 99% of reviews against an industry average of 30%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
