Based on public reviews and response behavior.
100 reviews over 328 days (about 9.3 per month). Busiest month: 16% of reviews. Languages: en 91%, de 4%, fr 4%.
Computers & Hardware average: score 56.1, rating 4.23 stars, reply rate 29.3%, over 229 ranked companies · benchmark 4 Oct 2026
Score
82.0
Industry average 56.1
25.9 above average
Rating
4.02
Industry average 4.23
0.21 below average
Reply rate
—
Industry average 29.3%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 229 ranked companies in Computers & Hardware (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.377 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 82.0 places the company in the top quarter of about 250 ranked Computers & Hardware companies (75th percentile: 66). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
