Based on public reviews and response behavior.
100 reviews over 54 days (about 56 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 95%, unknown 5%.
Computers & Hardware average: score 57.2, rating 4.28 stars, reply rate 30.4%, over 247 ranked companies · benchmark 6 Oct 2026
Score
50.3
Industry average 57.2
6.9 below average
Rating
4.22
Industry average 4.28
0.06 below average
Reply rate
—
Industry average 30.4%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering August 2026 — 52 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 15% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 247 ranked companies in Computers & Hardware (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 30%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 54 mentions with a sentiment score of 78.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
