Customereye

The Weather Channel

Media & Content • United Stateswww.weather.com

Review data last updated .

Based on public reviews and response behavior.

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183 reviews over 405 days (about 14 per month). Busiest month: 15% of reviews. Languages: en 75%, de 15%, fr 6%.

Overall Score

19/100
+4.6 vs. last month1.30 ★ average rating · 183 reviews
19/100 from 183 reviews over 14 months, moderate confidence.

Media & Content average: score 59.1, rating 3.91 stars, reply rate 29.8%, over 828 ranked companies · benchmark 2 Nov 2026

Score

19.3

Industry average 59.1

39.8 below average

Rating

1.30

Industry average 3.91

2.61 below average

Reply rate

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Industry average 29.8%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#811of 828 ranked in Media & Content
Top 98% · Bottom Tierup 201 from last month
#1 (best)#828 (worst)
#809Peer
#810Peer
#811This company
#812Peer
#813Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

15% of reviews positive, 83% negative

15%
positive
  • Positive15%
  • Neutral2%
  • Negative83%

Sentiment Balance

Covering October 2026 — 11 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 18% of reviews in this period, with 73% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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