Based on public reviews and response behavior.
100 reviews over 1,360 days (about 2.2 per month). Busiest month: 8% of reviews. Languages: en 100%.
Sports & Fitness average: score 63.8, rating 4.31 stars, reply rate 31.3%, over 1,469 ranked companies · benchmark 23 Oct 2026
Score
76.4
Industry average 63.8
12.6 above average
Rating
4.30
Industry average 4.31
in line with average
Reply rate
—
Industry average 31.3%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering January 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,469 ranked companies in Sports & Fitness (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.4 places the company in the top quarter of about 1,500 ranked Sports & Fitness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 81 mentions with a sentiment score of 87.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
