Customereye

Wild Highlands

Sports & Fitness • United Kingdomwild-highlands.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

59/100
4.95 ★ average rating · 574 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#53of 174
Top 30% · Upper Half
#1 (best)#174 (worst)
#51Peer
#52Peer
#53This company
#54Peer
#55Peer

Overall Customer Sentiment

Above Average

94% of reviews positive, 5% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 570 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing
24.5%
Product Quality
19.7%
Delivery Shipping
15.2%
Customer Support
14.8%
Loyalty
11.6%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100
4/100
signal score
  • Built from a negative-review share of 14.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
96.3%
4
2.8%
3
0.5%
2
0.2%
1
0.2%

Based on 574 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 91.7% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis