Customereye

Warren James Jewellers

General Retail & Marketplaceswww.warrenjames.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 10 days (about 609 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

56/100
Short observation window (10 days)
4.19 ★ average rating · 200 reviews
56/100 from 200 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

General Retail & Marketplaces average: score 59.5, rating 4.11 stars, reply rate 33.8%, over 1,624 ranked companies · benchmark 21 Sept 2026

Score

56.2

Industry average 59.5

3.3 below average

Rating

4.19

Industry average 4.11

0.08 above average

Reply rate

Industry average 33.8%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#928of 1624 ranked in General Retail & Marketplaces
Top 57% · Mid Pack
#1 (best)#1624 (worst)
#926Peer
#927Peer
#928This company
#929Peer
#930Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 30% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering September 2026 — 200 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Included in the full report

Unlock the full report — $4.99

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in General Retail & Marketplaces