Based on public reviews and response behavior.
101 reviews over 235 days (about 13 per month). Busiest month: 23% of reviews. Languages: en 100%.
Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,068 ranked companies · benchmark 20 Oct 2026
Score
31.7
Industry average 59.5
27.8 below average
Rating
2.80
Industry average 4.12
1.32 below average
Reply rate
—
Industry average 28.0%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 62% negative
Covering September 2026 — 19 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 16% of reviews in this period, with 84% negative and 0% neutral.
Share of theme mentions
Themes extracted from 101 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,068 ranked companies in Tech & Electronics (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.289 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.348). Review the worst months in the trend data to identify specific operational or product issues.
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