Customereye

KeepSolid VPN Unlimited

Software & Web Services • United Stateswww.vpnunlimited.com

Review data last updated .

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

51/100
4.06 ★ average rating · 794 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#200of 363
Top 55% · Mid Pack
#1 (best)#363 (worst)
#198Peer
#199Peer
#200This company
#201Peer
#202Peer

Overall Customer Sentiment

Mid Pack

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative29%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 766 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
24.3%
Problem Resolution
13.9%
Product Quality
13.7%
Response Speed
12.9%
Loyalty
12.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • •Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • •9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5★
70.2%
4★
6.4%
3★
2.4%
2★
1.6%
1★
19.4%

Based on 794 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 16.7% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis