Vinyl Tap Records

Media & Content • United Kingdomwww.vinyltap.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−6.7 vs. last month4.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#62of 172

Top 36% · Upper Half

#1 (best)#172 (worst)

#60Peer

#61Peer

#62This company

#63Peer

#64Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 13% negative

85%

positive

Positive85%
Neutral2%
Negative13%

Sentiment Balance

Covering December 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.8%

Product Quality

18.9%

Customer Support

15.3%

Response Speed

14.3%

Loyalty

13.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 26.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.8%

4★

2.7%

3★

0.5%

2★

0.3%

1★

1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 96.6% in the three months before that.

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