Customereye

Vibe Insurance

Finance & Insurance • United Kingdomwww.vibeinsurance.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 298 days (about 20 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

71/100
−27.4 vs. last month4.71 ★ average rating · 200 reviews
71/100 from 200 reviews over 11 months, moderate confidence.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

70.8

Industry average 64.0

6.8 above average

Rating

4.71

Industry average 4.23

0.48 above average

Reply rate

—

Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1022of 2796 ranked in Finance & Insurance
Top 37% · Upper Halfup 621 from last month
#1 (best)#2796 (worst)
#1020Peer
#1021Peer
#1022This company
#1023Peer
#1024Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

79% of reviews positive, 18% negative

79%
positive
  • Positive79%
  • Neutral3%
  • Negative18%

Sentiment Balance

Covering October 2026 — 17 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 47% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Pricing
Hidden
Customer Support
Hidden
Problem Resolution
Hidden
Delivery Shipping
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Finance & Insurance