Based on public reviews and response behavior.
800 reviews over 149 days (about 163 per month). Busiest month: 22% of reviews. Languages: en 98%, unknown 2%, fr 0%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026
Score
69.0
Industry average 66.3
2.7 above average
Rating
4.21
Industry average 4.42
0.21 below average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering July 2026 — 103 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 800 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.134). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 100% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
