Customereye

Vanguard

Lending & Consumer Financewww.vanguard.com

Review data last updated .

Based on public reviews and response behavior.

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615 reviews over 880 days (about 21 per month). Busiest month: 8% of reviews. Languages: en 99%, us 1%.

Overall Score

35/100
+28.8 vs. last month2.73 ★ average rating · 615 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#624of 642
Top 97% · Bottom Tier
#1 (best)#642 (worst)
#622Peer
#623Peer
#624This company
#625Peer
#626Peer

49 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

47% of reviews positive, 51% negative

47%
positive
  • Positive47%
  • Neutral1%
  • Negative51%

Sentiment Balance

Covering August 2026 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 36% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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