Based on public reviews and response behavior.
100 reviews over 2,296 days (about 1.3 per month). Busiest month: 27% of reviews. Languages: en 97%, unknown 2%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Professional Services average: score 65.9, rating 4.33 stars, reply rate 45.1%, over 1,174 ranked companies · benchmark 3 Nov 2026
Score
63.4
Industry average 65.9
2.5 below average
Rating
3.68
Industry average 4.33
0.65 below average
Reply rate
—
Industry average 45.1%
not measured
Not ranked
no reviews in the last 12 months
68% of reviews positive, 28% negative
Covering August 2018 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 44% negative and 11% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,174 ranked companies in Professional Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.700). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 88% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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