Customereye

US Coachways

Auto Parts & Accessories • United Stateswww.uscoachways.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,744 days (about 10 per month). Busiest month: 6% of reviews.

Overall Score

50/100
−5.6 vs. last month4.15 ★ average rating · 600 reviews
50/100 from 600 reviews over 50 months, high confidence.

Auto Parts & Accessories average: score 61.0, rating 4.38 stars, reply rate 34.9%, over 771 ranked companies · benchmark 8 Oct 2026

Score

50.3

Industry average 61.0

10.7 below average

Rating

4.15

Industry average 4.38

0.23 below average

Reply rate

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Industry average 34.9%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#593of 771 ranked in Auto Parts & Accessories
Top 77% · Bottom Tierdown 9 from last month
#1 (best)#771 (worst)
#591Peer
#592Peer
#593This company
#594Peer
#595Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Delivery Shipping
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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