Customereye

Untamed

Veterinary & Pet Services • United Kingdomwww.untamedcatfood.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
+2.2 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Veterinary & Pet Services companies

#49of 92
Top 53% · Mid Pack
#1 (best)#92 (worst)
#47Peer
#48Peer
#49This company
#50Peer
#51Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 13% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering November 2024 — 14 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 7% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.3%
Loyalty
17.1%
Delivery Shipping
15.8%
Pricing
12.0%
Customer Support
10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 12.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
81.2%
4
8.2%
3
5.3%
2
2.3%
1
3.0%

Based on 600 analyzed reviews.

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