Customereye

Unlimited Web Hosting

Software & Web Services • United Kingdomwww.unlimitedwebhosting.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
+14.3 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#37of 363
Top 10% · Top Tier
#1 (best)#363 (worst)
#35Peer
#36Peer
#37This company
#38Peer
#39Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.9%
Response Speed
18.6%
Problem Resolution
16.1%
Loyalty
14.8%
Product Quality
10.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 17.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.2%
4
0.7%
3
0.2%
2
0.0%
1
1.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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