Based on public reviews and response behavior.
71 reviews over 1,180 days (about 1.8 per month). Busiest month: 16% of reviews. Languages: en 100%.
Energy & Utilities average: score 65.6, rating 4.22 stars, reply rate 46.3%, over 695 ranked companies · benchmark 25 Oct 2026
Score
75.1
Industry average 65.6
9.5 above average
Rating
5.00
Industry average 4.22
0.78 above average
Reply rate
—
Industry average 46.3%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 3% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 71 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 695 ranked companies in Energy & Utilities (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 92.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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