Based on public reviews and response behavior.
57 reviews over 485 days (about 3.6 per month). Busiest month: 72% of reviews — one month dominates this sample. Languages: en 100%.
Energy & Utilities average: score 65.6, rating 4.22 stars, reply rate 46.3%, over 695 ranked companies · benchmark 25 Oct 2026
Score
74.9
Industry average 65.6
9.3 above average
Rating
4.77
Industry average 4.22
0.55 above average
Reply rate
—
Industry average 46.3%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
90% of reviews positive, 9% negative
Covering July 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 57 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 695 ranked companies in Energy & Utilities (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 94.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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