Based on public reviews and response behavior.
200 reviews over 121 days (about 50 per month). Busiest month: 38% of reviews. Languages: en 100%.
Apparel & Fashion average: score 65.3, rating 4.33 stars, reply rate 37.0%, over 2,943 ranked companies · benchmark 25 Oct 2026
Score
58.9
Industry average 65.3
6.4 below average
Rating
4.96
Industry average 4.33
0.63 above average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 6% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,943 ranked companies in Apparel & Fashion (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 168 mentions with a sentiment score of 89.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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