Based on public reviews and response behavior.
200 reviews over 94 days (about 65 per month). Busiest month: 38% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 67.4, rating 4.40 stars, reply rate 44.1%, over 2,601 ranked companies · benchmark 21 Oct 2026
Score
67.2
Industry average 67.4
0.2 below average
Rating
4.50
Industry average 4.40
0.10 above average
Reply rate
—
Industry average 44.1%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 18% negative
Covering September 2026 — 27 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,601 ranked companies in Lending & Consumer Finance (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 79 mentions with a sentiment score of 81.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
