Based on public reviews and response behavior.
59 reviews over 1,267 days (about 1.4 per month). Busiest month: 15% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 21 Oct 2026
Score
61.6
Industry average 69.2
7.6 below average
Rating
4.75
Industry average 4.51
0.24 above average
Reply rate
—
Industry average 38.0%
not measured
Not ranked
no reviews in the last 12 months
85% of reviews positive, 15% negative
Covering July 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 59 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,546 ranked companies in Schools & Academic Education (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 14% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 27 mentions with a sentiment score of 85.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
