Based on public reviews and response behavior.
59 reviews over 1,688 days (about 1.1 per month). Busiest month: 12% of reviews. Languages: en 98%, es 2%.
Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 21 Oct 2026
Score
61.6
Industry average 69.2
7.6 below average
Rating
3.00
Industry average 4.51
1.51 below average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 49% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 59 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,546 ranked companies in Schools & Academic Education (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.533 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 59% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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