TUTOROO

Professional Certification & Skills • United Stateswww.tutoroo.co

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

3.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#245of 281

Top 87% · Bottom Tier

#1 (best)#281 (worst)

#243Peer

#244Peer

#245This company

#246Peer

#247Peer

Overall Customer Sentiment

Below Average

78% of reviews positive, 22% negative

78%

positive

Positive78%
Neutral0%
Negative22%

Sentiment Balance

Covering September 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.0%

Product Quality

16.4%

Loyalty

15.1%

Pricing

11.4%

Communication

8.8%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 11.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100

58/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•16 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

65.7%

4★

9.0%

3★

2.2%

2★

0.8%

1★

22.3%

Based on 600 analyzed reviews. Sentiment is slipping: 47.6% of reviews in the last three months were positive, compared with 54.2% in the three months before that.

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