Professional Certification & Skills • United Kingdomwww.futurelearn.com
Review data last updated .
Based on public reviews and response behavior.
199 reviews over 66 days (about 92 per month). Busiest month: 48% of reviews. Languages: en 96%, fr 3%, es 1%.
Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 23 Oct 2026
Score
68.2
Industry average 70.7
2.5 below average
Rating
4.71
Industry average 4.57
0.14 above average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering September 2026 — 33 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 199 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,318 ranked companies in Professional Certification & Skills (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 42%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 73 mentions with a sentiment score of 94.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
