Customereye

FTUK

Professional Certification & Skills • United Statesftuk.com

Review data last updated .

Based on public reviews and response behavior.

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175 reviews over 148 days (about 36 per month). Busiest month: 31% of reviews. Languages: en 93%, es 2%, fr 1%.

Overall Score

68/100
Short observation window (148 days)
+6.9 vs. last month4.03 ★ average rating · 175 reviews
68/100 from 175 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Professional Certification & Skills average: score 71.1, rating 4.60 stars, reply rate 41.9%, over 1,302 ranked companies · benchmark 23 Oct 2026

Score

68.0

Industry average 71.1

3.1 below average

Rating

4.03

Industry average 4.60

0.57 below average

Reply rate

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Industry average 41.9%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#793of 1302 ranked in Professional Certification & Skills
Top 61% · Mid Packup 85 from last month
#1 (best)#1302 (worst)
#791Peer
#792Peer
#793This company
#794Peer
#795Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering August 2026 — 24 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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