Professional Certification & Skills • United Kingdomtheknowledgeacademy.com
Review data last updated .
Based on public reviews and response behavior.
222 reviews over 736 days (about 9.2 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 91%, unknown 8%, fr 1%.
Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 23 Oct 2026
Score
67.6
Industry average 71.7
4.1 below average
Rating
4.17
Industry average 4.64
0.47 below average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering September 2026 — 41 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 15% negative and 5% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 222 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,274 ranked companies in Professional Certification & Skills (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.473). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 42%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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